Death in the Family

• Experiencing a death in the family can be an emotional and stressful time. Access free, confidential counseling through the Employee Assistance Program (EAP). 
• Kaiser members can access virtual behavioral health resources including Ginger, Calm, and myStrength through the Kaiser Health & Wellness pages for Southern California and Northern California.
• Review the company’s bereavement and personal leave policies.
  Learn more about benefit actions you can take in the event of a death.
  
• Update your dependents and/or benefits coverage, if necessary, within 31 days.
• Update your life insurance, Health Savings Account (HSA), and retirement plan beneficiaries if necessary.
  
• Submit a life insurance claim for the Spouse or Child life coverage (if you elected these).
• Contact the Social Security Administration to end benefits received by the deceased (if disabled or retired) and to determine if benefits are available to the surviving spouse and dependent children.
• Update your direct deposit and/or tax withholding.
• Update your will. MetLife can provide assistance if you are enrolled in the legal plan.
• If your dependent was covered under the spouse / child supplemental life, MetLife provides assistance with settling an estate. You can also get funeral assistance.

To submit life insurance claims, visit MetLife at MetLife.com/MyBenefits or call (800) 638-6420, then Press 2. Customer Service is open Monday-Thursday, 8am-8pm ET and Friday 8am-5pm ET.